Care I Wish

Not Just a Service Provider—A True Partner in Your NDIS Journey

As a leading NDIS disability services provider, we take a unique approach to care that sets us apart from the rest. Our commitment to exceptional disability services means that we tailor our care to meet the specific needs of each individual we serve.

Impact Stories

Read the latest articles & stories from our blog.

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Find SIL & SDA Home
at Care I Wish

Upcoming Events

Upcoming Events to Connect and Celebrate Together!

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Explore Our Exclusive Featured Properties for NDIS Participants

SIL Home in Moonee Ponds
NDIS Approved SDA Home In Thomastown VIC
Specialist Disability Accommodation in Kew, Vic

Hear from our satisfied NDIS participants and their loved ones.

“The predictive analytics features have not only improved our decision-making but also significantly boosted our quarterly sales figures by 40%. It's like having a future-proof navigator for our business."

John Carter

John Carter

Flash

From the very first day, I felt safe, respected, and truly valued. Every corner of this home radiates warmth, care, and dignity. It’s more than just a place to stay—it’s where I’ve found the freedom to live life on my own terms.

Maria Lopez

Maria Lopez

Greensolutions

“What impressed me most about the AI Business Co-pilot was its seamless integration with our existing tools. The transition was smooth, and it started delivering insights from day one”

David Smith

David Smith

Creativ

“The predictive analytics features have not only improved our decision-making but also significantly boosted our quarterly sales figures by 40%. It's like having a future-proof navigator for our business."

Samantha Bryne

Samantha Bryne

Edupress

From the very first day, I felt safe, respected, and truly valued. Every corner of this home radiates warmth, care, and dignity. It’s more than just a place to stay—it’s where I’ve found the freedom to live life on my own terms.

Li Wei Zhang

Li Wei Zhang

LuxAparrel

“What impressed me most about the AI Business Co-pilot was its seamless integration with our existing tools. The transition was smooth, and it started delivering insights from day one”

Baron Campbell

Baron Campbell

Chain

Our Journey in Numbers

400

Staff Members

50

Properties

150

Participants Supported

Why Choose Care I Wish?

Because we genuinely CARE — and it shows in everything we do.
With Care I Wish, you’re not just a participant. You’re seen, heard, and supported — every step of the way. Experience the difference. Choose care that truly CAREs.

C

Connection that Counts

We build lasting relationships rooted in empathy, understanding, and respect.

A

All About You

No cookie-cutter care here — just personalised support designed around your goals and lifestyle.

R

Real Support, Real Impact

We don’t just tick boxes. We empower your choices, independence, and wellbeing.

E

Excellence, Every Day

From our team to our approach, we strive to deliver nothing but the best — with heart.

Winsome, Independence, Safety, Honesty

We partner with you to deliver personalised NDIS support, shaped by your goals and preferences. Every person is unique, and so is the way we help you live life your way.

W

Winsome

We provide care with warmth and a welcoming spirit, aiming to make every day the best it can be for those we support.

I

Independence

We empower participants to make their own choices, celebrating every achievement while balancing safety with personal freedom.

S

Safety

We prioritise the physical and mental wellbeing of our participants and team, fostering a secure, respectful, and supportive environment.

H

Honesty

We value transparency and truth in all we do, believing that honesty builds trust, success, and meaningful connections.

Frequently Asked Questions

Find answers to common questions about our services, process, pricing, and support. We’re here to make your experience smooth, clear, and hassle-free.

Who’s eligible for NDIS funding?

To be eligible for the NDIS, you must:
be under 65 years of age
Live in Australia
Are an Australian citizen or have a permanent or special category visa
Need professional support due to a permanent or significant disability

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Easy Read: Person Supported Easy Read Handbook
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Plain Language: Person Supported Plain English Handbook
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Easy Read: Person Supported Easy Read Handbook
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Plain Language: Person Supported Plain English Handbook
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Accordion #3

Easy Read: Person Supported Easy Read Handbook
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Plain Language: Person Supported Plain English Handbook
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Frequently Asked Questions

Find answers to common questions about our services, process, pricing, and support. We’re here to make your experience smooth, clear, and hassle-free.

What is Supported Independent Living (SIL)?

Supported Independent Living (SIL) is NDIS funding that helps participants with daily tasks and supervision to live as independently as possible, often in shared or individual homes. Support can include personal care, meal preparation, cleaning, medication management, and more.

Who is eligible for SIL?

SIL is designed for NDIS participants who have higher support needs requiring help throughout the day and night. Eligibility is determined during your NDIS planning meeting based on your goals and support needs.

What supports are included in SIL?

Supports may include:
• Personal care (e.g., showering, dressing)
• Meal preparation and cooking
• Cleaning and household tasks
• Medication management
• Behaviour support
• Developing social and daily living skills
• Supervision for safety
• Community participation assistance

What is not covered by SIL funding?

SIL funding does not cover:
• Daily living costs like rent, groceries, or utilities
• Supports unrelated to your disability
• Services funded by other systems (e.g., hospitals)

How is SIL funded in my NDIS plan?

SIL funding is included under your Core Supports budget and based on a Roster of Care that reflects your assessed support needs.

How do I start receiving SIL?

Steps to access SIL:
1. Discuss your goals with your NDIS planner or Local Area Coordinator (LAC)
2. Choose your preferred SIL provider
3. Develop a Roster of Care with the provider
4. Submit your documents for NDIS approval
5. Transition into your new home and begin support

Can I choose my SIL provider?

Yes, you have the right to choose the SIL provider that best meets your needs and preferences. We encourage you to select a provider who supports your goals.

Do you offer 24/7 support?
Yes, we provide round-the-clock support, including active overnight and sleepover support where required by the participant’s plan.
What if my support needs change?

If your needs change, inform your support coordinator or NDIS planner to review and adjust your SIL supports accordingly.

What is a Service Agreement?

A Service Agreement is a written contract between you and your SIL provider that outlines the supports to be provided, service times, and costs. It ensures transparency and sets clear expectations.

How long does it take to move into a SIL home?

It depends on your readiness, available vacancies, and NDIS approval timelines. We aim to make the transition as smooth as possible, typically within a few weeks once everything is confirmed.

What’s the process for getting started with your SIL services?

It includes:

  1. Initial enquiry and consultation

  2. Meeting and getting to know you

  3. Reviewing your NDIS plan and goals

  4. Matching Housemates and House Tours

  5. Developing a Roster of Care and submitting to NDIA

  6. Signing a Service Agreement and planning the move-in

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